> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.100hires.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Cancel All Scheduled Messages

# How to Cancel All Scheduled Messages

Stop all pending automated emails when you need to pause or reset your outreach.

## When to cancel messages

You may need to cancel scheduled messages when:
* Too many emails are queued, causing delays
* You've updated your messaging strategy
* A campaign needs to be paused
* Templates need corrections
* You're changing email accounts

## Canceling all scheduled messages

1. Go to [Settings / Integrations](https://app.100hires.com/settings/integrations)
2. Find the **Cancel scheduled messages** link ![How to Cancel All Scheduled Messages: Canceling all scheduled messages](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-cancel-scheduled-messag_1butzqe.png)
3. Click to cancel all pending emails
4. Confirm the action

This cancels all emails scheduled through automations and nurture campaigns.

## What gets canceled

* Automated stage emails
* Nurture campaign emails
* Scheduled follow-ups
* Any email waiting in the queue

## What does NOT get canceled

* Already sent emails
* Manually composed emails (draft status)
* Interview reminders
* System notifications

## Checking scheduled email volume

Before canceling, review your queue:

1. Go to [Reporting / Email](https://app.100hires.com/mailbox/stat/sent-per-account)
2. View scheduled vs sent emails

## After canceling

After canceling messages:

1. **Review automations**: Check job workflows for high-volume triggers
2. **Adjust limits**: Consider increasing daily limits if queue builds too fast
3. **Add accounts**: Use **Email Carousel** to distribute load
4. **Re-enable carefully**: Turn automations back on one at a time

## Preventing large queues

To avoid needing to cancel:

* Set appropriate daily limits before launching campaigns
* Calculate: (candidates × emails per sequence) ÷ daily limit = days needed
* Use multiple email accounts for high-volume outreach
* Enable warm-up for new accounts
* Monitor queue size regularly

## Example scenario

**Problem:**
* 500 candidates in nurture campaign
* 3-step sequence = 1,500 emails
* 50 emails/day limit = 30 days to send

**Solution:**
1. Cancel queued messages
2. Add 2 more email accounts
3. Set up **Email Carousel** (3 accounts × 50/day = 150/day)
4. Re-enroll candidates (1,500 ÷ 150 = 10 days)

## Related screenshots

These screenshots show the 100Hires areas used in this workflow.

![How to Set Up Nurture Campaigns: Creating a nurture campaign](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-set-up-nurture-campaign_obdjrj.png)

![Email template editor with variable insertion controls](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-use-variables-in-templa_4fkmoz.png)