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# How to Disqualify Candidates

# How to Disqualify Candidates

Disqualify candidates who don't meet your requirements and optionally send rejection emails automatically.

## Disqualifying a single candidate

1. Open the candidate's profile
2. Find the **rejection button** next to the pipeline stage dropdown
3. Click it to open the **disqualification dropdown** ![How to Disqualify Candidates: Disqualifying a single candidate](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-disqualify-candidates-1_1enl17n.png)
4. Select a disqualification reason (or type to create a new one) ![How to Disqualify Candidates: Disqualifying a single candidate](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-disqualify-candidates-2_9gyxxl.png)
5. The candidate is marked as disqualified ![How to Disqualify Candidates: Disqualifying a single candidate](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-disqualify-candidates-3_el53h1.png)

**Visual indicators:**
* The job name becomes crossed out
* The rejection button turns red
* The disqualification reason appears next to the job name

## Bulk disqualification

1. Select candidates using checkboxes in table or pipeline view
2. Click the **Disqualify** button in the bulk actions bar
3. Choose a disqualification reason ![How to Disqualify Candidates: Bulk disqualification](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-disqualify-candidates-4_zwanzf.png)
4. Confirm the action

**Note:** If candidates have active nurture campaigns, you'll see a warning that disqualifying will stop those campaigns.

## Qualifying a candidate back

If you disqualified someone by mistake:

1. Open the candidate's profile
2. Click the red rejection button ![How to Disqualify Candidates: Qualifying a candidate back](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-disqualify-candidates-5_o0gwx1.png)
3. Uncheck **Disqualified** in the dropdown
4. The candidate returns to qualified status ![How to Disqualify Candidates: Qualifying a candidate back](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-disqualify-candidates-6_i1k06j.png)

## Disqualification reasons

Manage your disqualification reasons at [Settings / Disqualification Reasons](https://app.100hires.com/settings/reasons/index).

Common reasons:
* Not enough experience
* Salary expectations too high
* Location mismatch
* Skills don't match requirements
* No response
* Withdrew application

## Automatic rejection emails

By default, disqualified candidates receive a rejection email 3 hours after disqualification.

**To configure:**
1. Go to [**Settings** / **Notifications**](https://app.100hires.com/settings/notifications)
2. Find **Email to a disqualified candidate** ![How to Disqualify Candidates: Automatic rejection emails](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-disqualify-candidates-7_13082mr.png)
3. Toggle on/off or click to edit the template

**Important:** Rejection emails only send to candidates who applied (not manually added, imported from CSV, or from resume uploads).

## Auto-disqualification with knockout questions

Use "Disqualify If" automation to auto-reject based on screening questions:

1. Add yes/no questions to your application form
2. Set up automation on the Applied stage ![How to Disqualify Candidates: Auto-disqualification with knockout questions](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-disqualify-candidates-8_u7c5f7.png)
3. Candidates with wrong answers are automatically disqualified