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# How to Edit Scheduled Rejection Emails

# How to Edit Scheduled Rejection Emails

This article explains how to edit scheduled rejection emails in 100Hires. When you disqualify a candidate, a rejection email is automatically scheduled to send after a delay. You can modify or cancel this email before it's sent.

## How rejection emails work

By default:
* Rejection email is scheduled 3 hours after disqualification
* Sent from noreply@100hires.com
* Uses the template from [Settings / Notifications](https://app.100hires.com/settings/notifications)
* Must be enabled in Settings / Notifications (enabled by default)
* Only sends to candidates who applied through a job posting (not manually added, CSV imports, or resume uploads)

## Editing a scheduled rejection email

1. Open the disqualified candidate's profile
2. Go to the **Messages** tab
3. If you just disqualified them, reload the page to see the scheduled email
4. Find the scheduled message (shows scheduled send time) ![How to Edit Scheduled Rejection Emails: Editing a scheduled rejection email](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-edit-scheduled-rejectio_p8vbhz.png)
5. Click the **pencil icon** on the message body ![How to Edit Scheduled Rejection Emails: Editing a scheduled rejection email](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-edit-scheduled-rejectio_f90w23.png)
6. Edit the content as needed
7. Optionally change the scheduled send time
8. Save your changes

## Canceling a rejection email

1. Open the candidate's profile
2. Go to the **Messages** tab
3. Find the scheduled rejection email
4. Click the **delete/trash icon** to cancel it ![How to Edit Scheduled Rejection Emails: Canceling a rejection email](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-edit-scheduled-rejectio_6rrzaj.png)

## Changing the default template

To customize all future rejection emails:

1. Go to [Settings / Notifications](https://app.100hires.com/settings/notifications)
2. Find **Email to a disqualified candidate** ![How to Edit Scheduled Rejection Emails: Changing the default template](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-edit-scheduled-rejectio_1kxnb01.png)
3. Click to edit
4. Modify the subject line and message body
5. Use variables for personalization (candidate name, job title) ![How to Edit Scheduled Rejection Emails: Changing the default template](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-edit-scheduled-rejectio_1qjzthy.png)
6. Save

## Changing the default delay

The default 3-hour delay can be adjusted in the notification settings when editing the rejection email template.