> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.100hires.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Manage Notification Settings

# How to Manage Notification Settings

Control which email notifications you receive from 100Hires and customize notification templates.

## Accessing notification settings

Go to [**Settings / Notifications**](https://app.100hires.com/settings/notifications)

## Types of notifications

### For jobs where you're on the hiring team

These notifications only trigger for jobs where you're a hiring team member:

* **New applications**: When candidates apply to your jobs
* **New SMS from candidate**: Text message replies
* **New email from candidate**: Email replies
* **Questionnaire completed**: When candidates fill out questionnaires
* **Evaluation submitted**: When colleagues complete evaluations
* **Discussion notes**: When notes are added to candidate profiles
* **Task updates**: Created, edited, closed, or deleted tasks

### For all jobs

These notifications apply regardless of hiring team membership:

* **Daily evaluation reminders**: Until you complete interview evaluations
* **@mentions**: When colleagues mention you in discussions
* **Calendar integration requests**: When colleagues ask you to connect your calendar
* **Interview reminders**: Upcoming interview notifications
* **Interview invitations**: When you're added as an interviewer
* **Job posting issues**: When jobs can't be posted to boards
* **Stuck candidate alerts**: From automation rules
* **Due tasks**: Reminders about assigned tasks

## Enabling or disabling notifications

1. Go to [**Settings / Notifications**](https://app.100hires.com/settings/notifications)
2. Find the notification type ![Settings > Notifications checklist for hiring-team jobs and all jobs](https://100hires.com/wp-content/uploads/2026/08/notification-settings-list-clean.png)
3. Toggle it on or off

## Customizing notification templates

Some notifications have customizable email templates:

1. Go to [**Settings / Notifications**](https://app.100hires.com/settings/notifications)
2. Click the notification name or the pencil icon ![How to Manage Notification Settings: Customizing notification templates](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-manage-notification-set_1qq9xwr.png)
3. Edit the email subject and body
4. Use available variables (candidate name, job title, etc.)
5. Save changes

## Not receiving expected notifications?

**Check these common causes:**

1. **Notification is disabled**: Go to **Settings / Notifications** and verify it's toggled on
2. **Not on hiring team**: For job-specific notifications, you must be on the job's hiring team
3. **Check spam folder**: Some email providers may filter notifications
4. **Email delivery issues**: Verify your email address is correct in User Settings

## Related screenshots

These screenshots show the 100Hires areas used in this workflow.

![How to Invite Team Members and Understanding User Roles: Adding users to job hiring teams](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-invite-team-members-2_79slzc.png)