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# How to Send Automatic Emails to Candidates at Each Pipeline Stage

# How to Send Automatic Emails to Candidates at Each Pipeline Stage

Set up automatic emails to candidates when they move through your hiring pipeline.

## How it works

When a candidate enters a specific pipeline stage, 100Hires can automatically send them an email using your connected mailbox and a template you choose.

## Setting up automatic emails

1. Open a job
2. Go to the **Workflow** tab
3. Click the **bolt icon** on the stage where you want to send an email
4. Click **Add Automation**
5. Select **Send Email to Candidate **![How to Send Automatic Emails to Candidates at Each Pipeline Stage: Setting up automatic emails](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-send-automatic-emails-a_jc906m.png)
6. Configure the email settings

## Configuration options

### Sender
Choose which connected mailbox sends the email. Use a personal recruiter email for better engagement. ![How to Send Automatic Emails to Candidates at Each Pipeline Stage: Sender](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-send-automatic-emails-a_1w96r1m.png)

### Delay
* **Immediately**: Send when candidate enters stage
* **After X minutes/hours/days**: Wait before sending ![How to Send Automatic Emails to Candidates at Each Pipeline Stage: Delay](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-send-automatic-emails-a_1cjh379.png)

### Email Template
Select from your saved templates or create a new one. Templates can include variables like candidate name, job title, and company name. ![How to Send Automatic Emails to Candidates at Each Pipeline Stage: Email Template](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-send-automatic-emails-a_3biqkq.png)

## Example automations

### Applied Stage
**Thank you email**
* Delay: Immediately
* Template: "Thank you for applying"
* Purpose: Acknowledge receipt

### Phone Screen Stage
**Next steps email**
* Delay: 15 minutes
* Template: "Next steps in our process"
* Purpose: Set expectations

### Interview Stage
**Interview prep**
* Delay: 1 day before interview (use with scheduled interviews)
* Template: "Prepare for your interview"
* Purpose: Help candidate succeed

### Offer Stage
**Offer details**
* Delay: Immediately
* Template: "Your offer from [Company]"
* Purpose: Share offer letter

### Rejected Stage
**Rejection email**
* Delay: 3 hours (allows time to reconsider)
* Template: "Update on your application"
* Purpose: Close loop professionally

## Tips

* Test automations with a test candidate first
* Use delays to avoid sending emails at inappropriate times
* Personalize templates with variables
* Review sent messages periodically in Messages section
* Monitor open rates to optimize subject lines