> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.100hires.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Understanding the Candidate Profile

# Understanding the Candidate Profile

The candidate profile is the main workspace for reviewing one candidate. Use it to check profile fields, resume details, contact information, applications, messages, internal discussion, files, tasks, AI score, and evaluation history.

## Open a candidate profile

Open a candidate from a candidate list, job pipeline, search result, or related job view.

![Candidate profile showing candidate details and activity](https://100hires.com/wp-content/uploads/2026/08/candidate-profile-details-and-activity-1.png)

## Use the profile tabs

The profile keeps candidate information and hiring activity in one place. Use the tabs to move between resume/profile details, discussion, messages, evaluations, and jobs.

![Candidate profile tabs for resume, discussion, messages, evaluation, and jobs](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-master-candidate-profil_sgn78a.png)

## Add internal context

Use Discussion for internal notes, mentions, and team collaboration about the candidate. This keeps hiring-manager feedback separate from candidate-facing messages.

![Discussion tab in the candidate profile](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-master-candidate-profil_1ymjbj0.png)

## Review candidate communication

Use Messages to review emails and SMS history with the candidate and send follow-up communication from 100Hires.

![Messages tab in the candidate profile](https://storage.crisp.chat/users/helpdesk/website/-/4/f/a/a/4faab8f2b2ab0400/how-to-master-candidate-profil_9v8yq1.png)

## Best practices

- Keep candidate notes factual and job-related.
- Use tags and applications to keep candidates organized.
- Review the candidate profile before moving, rejecting, merging, or messaging a candidate.
- Check privacy and consent settings before sharing candidate data outside your company.