Articles on: Reporting

Understanding Email and Nurture Campaign Stats

Track email performance and nurture campaign effectiveness to optimize your candidate outreach.


Email stats


Accessing email stats


Go to Settings / Integrations, then click Email stats next to your connected email account.


What email stats show


Metric

Description

Sent

Emails successfully delivered

Scheduled

Emails waiting to send

Failed

Emails that couldn't be delivered

Queue size

Total pending emails


Using email stats


Monitor daily limits:

Check if scheduled emails are backing up due to sending limits.


Track failures:

Identify bounced emails and invalid addresses.


Plan campaigns:

Estimate time to complete large sends based on queue size.


Nurture campaign stats


Accessing campaign stats


Go to Reporting / Nurture Campaigns


Available metrics


Metric

Description

Total enrolled

Candidates who entered the campaign

Active

Currently receiving sequence

Completed

Finished all steps

Replied

Responded to any message

Unsubscribed

Opted out


Per-step metrics


For each campaign step:

  • Emails sent
  • Open rate
  • Reply rate
  • Click rate (if links included)


Conversion Tracking


  • Reply rate overall
  • Stage movement rate
  • Time to response


Key performance indicators


Open rates


Rating

Open Rate

Excellent

40%+

Good

25-40%

Average

15-25%

Low

Below 15%


Reply rates


Rating

Reply Rate

Excellent

15%+

Good

8-15%

Average

3-8%

Low

Below 3%


Improving email performance


Low open rates


Subject line issues:

  • Make subject lines specific and personalized
  • Avoid spam trigger words
  • Test different approaches


Delivery problems:

  • Check sender reputation
  • Verify email authentication (SPF, DKIM)
  • Review daily sending limits


Low reply rates


Content issues:

  • Make messages more relevant
  • Clear call to action
  • Personalize beyond just name


Targeting issues:

  • Better candidate matching
  • Review list quality
  • Segment by job type or seniority


High bounce rates


List quality:

  • Use email validation (ZeroBounce)
  • Remove invalid addresses
  • Verify before large campaigns


Campaign optimization


Compare campaigns


Look at performance across different campaigns:

  • Which templates perform best
  • Optimal number of follow-ups
  • Best timing between steps


A/B testing


Test variations:

  • Subject lines
  • Email length
  • Call to action
  • Send timing


Sequence length


Typical performance pattern:

  • Step 1: Highest open rate
  • Steps 2-3: Lower but still valuable
  • Steps 4+: Diminishing returns


Most responses come from first 3 steps.


Reporting frequency


Daily

  • Check for delivery failures
  • Monitor queue size


Weekly

  • Review open and reply rates
  • Identify underperforming campaigns


Monthly

  • Analyze overall trends
  • Compare against benchmarks
  • Adjust strategies

Updated on: 24/12/2025

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