How to Send Offer Letters
This article explains how to send offer letters to candidates through 100Hires. Use email templates, custom variables, and automation to streamline your offer process.
Option 1: Email offer letters
Send offer letters as email attachments or formatted messages.
Creating an offer template
- Go to Settings / Email Templates
- Click Add Template

- Name it (e.g., "Offer Letter - [Position Type]")
- Write your offer content using variables

- Save
Using variables in offers
Personalize each offer with variables:
Variable | Inserts |
|---|---|
| Candidate name |
| Position title |
| Work location |
| Company name |
Custom job variables | Salary, start date, etc. |
Setting up custom offer variables
- Open the job
- Go to Optional tab
- Add custom variables:
{{salary}}- Compensation amount{{start_date}}- Proposed start date{{benefits}}- Benefits summary
- Fill in values for this job
Sending the offer
- Open candidate profile
- Go to Messages tab
- Select your offer template

- Attach formal offer letter PDF if needed
- Review and send
Option 2: Using Zapier for offer automation
For offers requiring additional workflow automation, use the Zapier integration to connect with other applications.
Setting up Zapier for offer workflows
- Go to Zapier and create a new Zap
- Trigger: Select "100Hires" as the trigger app

- Choose trigger: "New candidate in stage" and select "Offer" stage

- Action: Connect to your desired app (e.g., create tasks, send notifications, update records)


- Map the trigger fields to the action app

- Activate the Zap
How Zapier automates offer workflows
- Move candidate to "Offer" stage in 100Hires
- Zapier triggers automatically based on your settings
- Your connected app receives the data and performs the action
- Workflows complete without manual intervention
- Optional: Create multi-step Zaps for complex processes
Option 3: Manual process
For simple workflows:
- Prepare offer letter outside 100Hires
- Upload to candidate's profile (Notes tab)
- Send via email with attachment
- Track status by moving through stages
Tracking offer status
Use pipeline stages to track:
Stage | Status |
|---|---|
Offer Pending | Preparing offer |
Offer Sent | Waiting for response |
Offer Accepted | Candidate accepted |
Offer Declined | Candidate declined |
Hired | Process complete |
Setting up offer automation
Automate offer-related tasks:
- Go to job's Workflow tab
- Add automation to "Offer Sent" stage:
- Email to HR: Notify of pending offer
- Assign task: Follow up in 3 days

- Add automation to "Offer Accepted" stage:
- Email to hiring manager
- Email to candidate: Welcome message

Tips
- Keep offer templates updated with current benefits
- Use custom job variables for position-specific details
- Set up reminders for outstanding offers
- Document all offer communications in 100Hires
- Review offer letter templates for legal compliance
Updated on: 24/12/2025
Thank you!
