What Happens When You Reach Candidate Limits on Start Plan

This article explains how the Start plan candidate limit actually works, what happens when you reach it, and what your real options are. The Start plan gives you 100 new candidates per monthly billing period - read on for how the counter works and why deleting or disqualifying candidates does not free up space.

Start plan limits

How the candidate limit actually works

The candidate limit on the Start plan is 100 new candidates per monthly billing period, not 100 total candidates stored in your account.

• The counter tracks every candidate added to your account during the current period: job applications, manual additions, CSV imports, and Chrome extension sourcing.
• The counter resets every month on the anniversary day of your subscription start date. For example, if you subscribed on September 17, the counter resets on October 17, November 17, and so on.
• Annual subscriptions reset the candidate counter monthly the same way. The billing cadence (monthly vs annual) does not change the candidate-limit reset cadence - both reset every month on the anniversary day.

Why deleting or disqualifying candidates does NOT free up space

This is the most common misunderstanding on the Start plan:

• Deleting a candidate does not reset the counter. The counter measures candidates added during the period, not candidates currently stored.
• Disqualifying or rejecting a candidate does not reset the counter either. Already-counted candidates stay counted for the rest of the period.
• The only way to add more candidates within the same monthly period is to upgrade your plan. Otherwise, you wait for the next monthly reset.

What happens when you hit 100

1. A warning notification appears as you approach the limit
2. At 100 new candidates, you cannot add more in the current period
3. New applications are blocked - active jobs are moved to draft status and removed from job boards
4. The counter resets automatically on your next monthly anniversary date, at which point applications resume

What you can still do at the limit

Even after hitting 100, you keep full access to existing data:

• View and manage every candidate already in your account
• Move candidates through the pipeline
• Send emails to existing candidates
• Disqualify or reject candidates (cleans up your pipeline, but does not free counter slots)
• Export candidate data to CSV

What gets blocked at the limit

• Adding new candidates manually
• Importing candidates via CSV
• Receiving new applications (jobs move to draft and are removed from job boards)
• Adding candidates via the Chrome extension

Checking your current usage

1. Go to Settings > Billing
2. The page shows your current plan and the monthly candidate counter (how many of the 100 slots you have used in the current period, plus the next reset date)

Your options when you hit the limit

Option 1: Upgrade your plan

This is the only way to add more candidates in the same monthly period. The Advanced and Pro plans give you unlimited candidates:

1. Go to Settings > Billing
2. Select a higher plan
3. Limits are removed immediately

Option 2: Wait for the monthly reset

If you can pause hiring, the counter resets automatically on your next monthly anniversary date. Jobs move out of draft and back onto job boards as soon as the counter resets.

Option 3: Tidy up your data while you wait

Even though deletion does not free up the counter, you can still use the time at the limit to keep things clean:

1. Export candidate data to CSV for archival
2. Delete or disqualify candidates you no longer need (for organisation, not to free counter slots)

Note: Deleted candidates cannot be recovered.

Job limit impact

At 3 active jobs:

• You cannot create new jobs
• You can make jobs inactive or draft to free up slots
• Inactive jobs do not count toward the limit

Best practices for Start plan

Track usage proactively

• Check Settings > Billing during active hiring to see the counter
• Watch how fast you are consuming the monthly 100-candidate allowance
• Upgrade before the counter blocks new applications and your job drops off the boards

Know when to upgrade

Upgrade to Advanced or Pro if:

• You are hiring for multiple positions
• You expect more than 100 new candidates per month
• You need team access (Start is single-user)
• You want automation features

Updated on: 21/05/2026