How to Upgrade Your Plan

This article explains how to upgrade your 100Hires subscription to access more features and remove limitations.

Upgrading your plan

1. Go to Settings / Billing
2. View your current plan
3. Click **Change plan **
4. Select your new plan (Advanced or Pro)
5. Choose billing frequency (monthly or annual)
6. Confirm payment

Plan options

From Start to Advanced

This plan unlocks:

• Unlimited jobs, candidates, users
• Automated emails
• Knockout questions
• Custom career site domain
• Phone calling and SMS
• 300 AI credits (up from 100)

From Start or Advanced to Pro

This plan adds:

• Email carousel and warm-up
• Contact enrichment
• Onboarding support
• Data migration (annual contracts only)
• 800 AI credits

Billing details

Proration

When you upgrade mid-cycle:

• You receive a credit for unused time on your current plan
• The new plan charges start immediately
• Your final amount reflects the difference

Annual vs monthly billing

• Annual billing saves up to 50%
• Annual plans require upfront payment
• Monthly billing provides flexibility

Minimum seats

• Advanced and Pro plans require a minimum of 4 seats
• Contact support for exceptions on annual plans

After upgrading

Your changes take effect immediately:

• You gain access to new features
• Plan limits are removed
• Your AI credit allocation updates
• No data loss or migration needed

Downgrading your plan

To downgrade:

1. Go to Settings / Billing
2. Select a lower plan
3. Changes apply at your next billing cycle
4. Features reduce after downgrade

Note: Downgrading may affect active automations and stored data if you exceed new plan limits.

Switching from annual to monthly

When you switch from annual to monthly billing:

• The change takes effect after your current annual period ends
• No mid-term refunds are available on annual plans
• Contact support for special circumstances

Enterprise plans

For Enterprise plan inquiries:

• Email sales@100hires.com
• Or book a demo
• Custom pricing and features are available

Tips before upgrading

• Review the feature comparison before upgrading
• Consider annual billing for cost savings
• Test features during your free trial before committing
• Contact support if you're unsure which plan fits your needs

Updated on: 27/12/2025