How to Cancel All Scheduled Messages

Stop all pending automated emails when you need to pause or reset your outreach.

When to cancel messages

You may need to cancel scheduled messages when:

• Too many emails are queued, causing delays
• You've updated your messaging strategy
• A campaign needs to be paused
• Templates need corrections
• You're changing email accounts

Canceling all scheduled messages

1. Go to Settings / Integrations
2. Find the Cancel scheduled messages link
3. Click to cancel all pending emails
4. Confirm the action

This cancels all emails scheduled through automations and nurture campaigns.

What gets canceled

• Automated stage emails
• Nurture campaign emails
• Scheduled follow-ups
• Any email waiting in the queue

What does NOT get canceled

• Already sent emails
• Manually composed emails (draft status)
• Interview reminders
• System notifications

Checking scheduled email volume

Before canceling, review your queue:

1. Go to Reporting / Email
2. View scheduled vs sent emails

After canceling

After canceling messages:

1. Review automations: Check job workflows for high-volume triggers
2. Adjust limits: Consider increasing daily limits if queue builds too fast
3. Add accounts: Use Email Carousel to distribute load
4. Re-enable carefully: Turn automations back on one at a time

Preventing large queues

To avoid needing to cancel:

• Set appropriate daily limits before launching campaigns
• Calculate: (candidates × emails per sequence) ÷ daily limit = days needed
• Use multiple email accounts for high-volume outreach
• Enable warm-up for new accounts
• Monitor queue size regularly

Example scenario

Problem:

• 500 candidates in nurture campaign
• 3-step sequence = 1,500 emails
• 50 emails/day limit = 30 days to send

Solution:

1. Cancel queued messages
2. Add 2 more email accounts
3. Set up Email Carousel (3 accounts × 50/day = 150/day)
4. Re-enroll candidates (1,500 ÷ 150 = 10 days)

Updated on: 24/12/2025