How to Disqualify Candidates
Disqualify candidates who don't meet your requirements and optionally send rejection emails automatically.
Disqualifying a single candidate
- Open the candidate's profile
- Find the rejection button next to the pipeline stage dropdown
- Click it to open the disqualification dropdown
- Select a disqualification reason (or type to create a new one)
- The candidate is marked as disqualified
Visual indicators:
- The job name becomes crossed out
- The rejection button turns red
- The disqualification reason appears next to the job name
Bulk disqualification
- Select candidates using checkboxes in table or pipeline view
- Click the Disqualify button in the bulk actions bar
- Choose a disqualification reason
- Confirm the action
Note: If candidates have active nurture campaigns, you'll see a warning that disqualifying will stop those campaigns.
Qualifying a candidate back
If you disqualified someone by mistake:
- Open the candidate's profile
- Click the red rejection button
- Uncheck Disqualified in the dropdown
- The candidate returns to qualified status
Disqualification reasons
Manage your disqualification reasons at Settings / Disqualification Reasons.
Common reasons:
- Not enough experience
- Salary expectations too high
- Location mismatch
- Skills don't match requirements
- No response
- Withdrew application
Automatic rejection emails
By default, disqualified candidates receive a rejection email 3 hours after disqualification.
To configure:
- Go to Settings / Notifications
- Find Email to a disqualified candidate
- Toggle on/off or click to edit the template
Important: Rejection emails only send to candidates who applied (not manually added, imported from CSV, or from resume uploads).
Auto-disqualification with knockout questions
Use "Disqualify If" automation to auto-reject based on screening questions:
- Add yes/no questions to your application form
- Set up automation on the Applied stage
- Candidates with wrong answers are automatically disqualified
Updated on: 21/12/2025
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