Articles on: Email & Messaging

Understanding Email Sending Limits

Email sending limits protect your sender reputation and ensure deliverability. Learn how limits work and how to adjust them.


Why Limits Exist


Sending too many emails too quickly can:

  • Trigger spam filters
  • Damage sender reputation
  • Get your domain blacklisted
  • Reduce deliverability


Default Limits


Each connected email account has a daily sending limit. The default depends on your email provider and account age.


Viewing Your Limits


  1. Go to Settings / Integrations
  2. Find your connected email account
  3. See current daily limit and usage


Adjusting Limits


  1. Go to Settings / Integrations
  2. Click the pencil icon next to your email account
  3. Adjust the daily sending limit
  4. Save


Warning: Setting limits too high with poor reputation will cause emails to land in spam.


Monitoring Email Queue


When you have more scheduled emails than your daily limit allows:


  1. Emails queue and send over multiple days
  2. View scheduled emails in email stats
  3. Example: 500 emails with 50/day limit = 10 days to complete


Calculating Send Time


Emails

Daily Limit

Days to Complete

100

50

2 days

500

50

10 days

500

100

5 days

1000

200

5 days



Split volume across multiple email accounts:


  1. Connect multiple email addresses
  2. Set up Email Carousel at Settings / Email Carousel
  3. Campaigns split automatically across accounts
  4. Example: 5 accounts × 50/day = 250 emails/day total


Email Warm-up


New email accounts need warm-up before high-volume sending:


  1. Enable warm-up in Email Carousel settings
  2. System gradually increases sending volume
  3. Daily limit auto-adjusts based on warm-up progress
  4. Takes 2-4 weeks for full warm-up


Canceling Scheduled Emails


If you have too many emails queued:


  1. Go to Settings / Integrations
  2. Click Cancel scheduled messages
  3. All pending emails are cancelled


Best Practices


  • Start with conservative limits for new accounts
  • Increase gradually based on deliverability
  • Use warm-up for cold outreach accounts
  • Monitor bounce rates
  • Split high-volume campaigns across accounts
  • Check email stats regularly


Signs of Problems


Watch for:

  • High bounce rates (>5%)
  • Low open rates (<10%)
  • Spam complaints
  • Emails landing in spam folders


If you see these, reduce volume and improve list quality.

Updated on: 26/12/2025

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