How to Disqualify Candidates

Disqualify candidates who don't meet your requirements and optionally send rejection emails automatically.

Disqualifying a single candidate

1. Open the candidate's profile
2. Find the rejection button next to the pipeline stage dropdown
3. Click it to open the disqualification dropdown
4. Select a disqualification reason (or type to create a new one)
5. The candidate is marked as disqualified

Visual indicators:

• The job name becomes crossed out
• The rejection button turns red
• The disqualification reason appears next to the job name

Bulk disqualification

1. Select candidates using checkboxes in table or pipeline view
2. Click the Disqualify button in the bulk actions bar
3. Choose a disqualification reason
4. Confirm the action

Note: If candidates have active nurture campaigns, you'll see a warning that disqualifying will stop those campaigns.

Qualifying a candidate back

If you disqualified someone by mistake:

1. Open the candidate's profile
2. Click the red rejection button
3. Uncheck Disqualified in the dropdown
4. The candidate returns to qualified status

Disqualification reasons

Manage your disqualification reasons at Settings / Disqualification Reasons.

Common reasons:

• Not enough experience
• Salary expectations too high
• Location mismatch
• Skills don't match requirements
• No response
• Withdrew application

Automatic rejection emails

By default, disqualified candidates receive a rejection email 3 hours after disqualification.

To configure:

1. Go to Settings / Notifications
2. Find Email to a disqualified candidate
3. Toggle on/off or click to edit the template

Important: Rejection emails only send to candidates who applied (not manually added, imported from CSV, or from resume uploads).

Auto-disqualification with knockout questions

Use "Disqualify If" automation to auto-reject based on screening questions:

1. Add yes/no questions to your application form
2. Set up automation on the Applied stage
3. Candidates with wrong answers are automatically disqualified

Updated on: 18/06/2026