Compliance & Security

• Security FAQ

  Q1: After plan cancellation, how long do you retain our information, how do you securely delete it, and do you provide proof of secure deletion? Answer: We retain customer data for 6 months following account cancellation to allow for account reactivation if needed. After this retention period, we perform complete deletion of all account information including: All customer data from production databases Backup systems and archives Log files containing personally identifiable infoPopular