Account Settings

• How to Delete Your Account

  How to Delete Your Account This article explains how to delete your 100Hires account and remove all associated data. Account deletion is permanent and requires contacting our support team directly. Looking to stop paying rather than delete everything? You do not have to delete your account to stop being charged. From Settings / Billing you can pause your subscription for up to three months, move to a smaller plan, or cancel while keeping yourSome readers

• How to Change Your Login Email or Password

  How to Change Your Login Email or Password This article explains how to change your login email or password in 100Hires. You can update your login credentials at any time from your user settings. How to change your email Go to Settings / User SettingsFew readers

• Multi-Company Access: How to Switch Between Company Accounts

  Multi-Company Access: How to Switch Between Company Accounts If you work with multiple companies or clients, you can access multiple company accounts from a single 100Hires login. How to switch companies Click your company name in the top left corner of the screen A dropdown menu appears with: List of your companies Create company link Logout option ![Multi-Company Access: How to Switch Between Company Accounts: How to switch companies](https://storage.crisp.chat/userFew readers

• How to Manage AI Prompts

  Create and manage saved prompts for AI Copilot and AI Email Composer.Few readers

Team Management

• Why Can't I See My Company's Jobs

  Why Can't I See My Company's Jobs If you can't see jobs that your colleagues have created, there are two common causes. Cause 1: Wrong Company Account You may have accidentally created your own company account instead of joining your team's existing account. How to check: Look at the company name in the top left corner Click it to see your list of companies ![Why Can't I See My Company's Jobs: Cause 1: Wrong Company Account](https://storage.crisp.chat/users/helpdesk/website/-/Some readers

• How to Invite Team Members and Understanding User Roles

  How to Invite Team Members and Understanding User Roles Add colleagues to your 100Hires account and assign them appropriate roles based on their responsibilities. How to invite team members Go to Settings / Your team Enter their email address Select their role (Administrator, Recruiter, or Interviewer) Click Invite ![How to Invite Team Members and Understanding User Roles: How to invite team members](https://storage.crSome readers

Notifications

• How to Manage Notification Settings

  How to Manage Notification Settings Control which email notifications you receive from 100Hires and customize notification templates. Accessing notification settings Go to Settings / Notifications Types of notifications For jobs where you're on the hiring team These notifications only trigger for jobs where you're a hiring team member: New applications: When candidates apply to your jobs New SMS from candidate:Some readers

Company Settings

• How to Upload Your Company Logo and Update Company Settings

  How to Upload Your Company Logo and Update Company Settings Add your company logo and configure basic company information for a professional appearance on your career site and job postings. Upload your company logo Go to Settings / Career Site Find the Logo field Click to upload your logo image ![How to Upload Your Company Logo and Update Company Settings: Upload your company logo](https://storage.crisp.chat/users/helpdesk/webSome readers

• EU Customers: How to Provide VAT Number to Avoid Paying VAT

  If your company is registered for VAT in the European Union, you can provide your VAT number so that VAT is not added to your 100Hires subscription. Add your VAT number when you pay Your VAT number can only be applied when the subscription is created. Once a subscription is running, it can no longer be applied to that subscription, so the moment to do it is your first payment. Go to Settings > Billing and choose your plan Before you are taken to the checkout, a window appFew readers

• Question Types and Application Form Questions

  How to choose application form and profile-field questions, keep forms short, and use answers in screening and AI Scoring.Few readers