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Manage account, team members, company profile, and notifications

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Account Settings
  • How to Delete Your Account
    How to Delete Your Account This article explains how to delete your 100Hires account and remove all associated data. Account deletion is permanent and requires contacting our support team directly. How to Request Account Deletion Send an email to support@100hires.com from the email address you used to create your account. Include: Subject: "Account Deletion Request" Your company name Confirmation that you want all data removed What Gets Deleted When we delete your accountSome readers
  • How to Change Your Login Email or Password
    How to Change Your Login Email or Password This article explains how to change your login email or password in 100Hires. You can update your login credentials at any time from your user settings. How to change your email Go to Settings / User SettingsSome readers
  • Multi-Company Access: How to Switch Between Company Accounts
    Multi-Company Access: How to Switch Between Company Accounts If you work with multiple companies or clients, you can access multiple company accounts from a single 100Hires login. How to switch companies Click your company name in the top left corner of the screen A dropdown menu appears with: List of your companies Create company link Logout option ![Multi-Company Access: How to Switch Between Company Accounts: How to switch companies](https://storage.crisp.chat/userFew readers
  • How to Manage AI Prompts
    Create and manage saved prompts for AI Copilot and AI Email Composer.Few readers
Team Management
  • Why Can't I See My Company's Jobs
    Why Can't I See My Company's Jobs If you can't see jobs that your colleagues have created, there are two common causes. Cause 1: Wrong Company Account You may have accidentally created your own company account instead of joining your team's existing account. How to check: Look at the company name in the top left corner Click it to see your list of companies ![Why Can't I See My Company's Jobs: Cause 1: Wrong Company Account](https://storage.crisp.chat/users/helpdesk/website/-/Some readers
  • How to Invite Team Members and Understanding User Roles
    How to Invite Team Members and Understanding User Roles Add colleagues to your 100Hires account and assign them appropriate roles based on their responsibilities. How to invite team members Go to Settings / Your team Enter their email address Select their role (Administrator, Recruiter, or Interviewer) Click Invite ![How to Invite Team Members and Understanding User Roles: How to invite team members](https://storage.crSome readers
Notifications
  • How to Manage Notification Settings
    How to Manage Notification Settings Control which email notifications you receive from 100Hires and customize notification templates. Accessing notification settings Go to Settings / Notifications Types of notifications For jobs where you're on the hiring team These notifications only trigger for jobs where you're a hiring team member: New applications: When candidates apply to your jobs New SMS from candidate:Some readers
Company Settings
  • How to Upload Your Company Logo and Update Company Settings
    How to Upload Your Company Logo and Update Company Settings Add your company logo and configure basic company information for a professional appearance on your career site and job postings. Upload your company logo Go to Settings / Career Site Find the Logo field Click to upload your logo image ![How to Upload Your Company Logo and Update Company Settings: Upload your company logo](https://storage.crisp.chat/users/helpdesk/webSome readers
  • EU Customers: How to Provide VAT Number to Avoid Paying VAT
    EU Customers: How to Provide VAT Number to Avoid Paying VAT If your company is registered in the European Union, you can provide your VAT number to avoid paying Value Added Tax on your 100Hires subscription. How to add your VAT information Go to Settings > Company settings in your account Scroll to the bottom of the page Find the VAT Profile section ![EU Customers: How to Provide VAT Number to Avoid Paying VAT: How to add your VAT information](https://storage.crisp.cFew readers
  • Question Types and Application Form Questions
    How to choose application form and profile-field questions, keep forms short, and use answers in screening and AI Scoring.Few readers

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